Last Updated: December 24, 2025
Welcome to Faifat Official. We value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website faifatofficial.com and purchase our handmade crochet products.
1. Information We Collect
We collect information that you provide directly to us to ensure a seamless shopping experience:
- Account Information: When you create an account, we collect your name, email address, phone number, and password.
- Transaction Information: To process orders, we collect billing addresses, shipping addresses, and contact numbers.
- Marketing Data: If you opt-in to our newsletter, we collect your email address to send you updates and promotional offers.
2. How We Use Your Information
We use the collected data for the following purposes:
- To process and deliver your handmade crochet orders.
- To manage your user account and provide customer support.
- To send marketing communications (which you can opt-out of at any time).
- To improve our website functionality through analytics.
3. Payment Processing
Your security is our priority. While we collect order details, your financial transactions are processed through secure third-party gateways. We support:
- Digital Wallets: JazzCash, EasyPaisa, SadaPay.
- International/Card Payments: Visa, Credit Cards, Payoneer.
- Bank Transfers: Direct Bank Transfer.
- Note: Faifat Official does not store your full credit card numbers or wallet PINs on our servers.
4. Third-Party Sharing
We only share your information with essential service providers to fulfill your requests:
- Shipping Partners: We share your name, address, and phone number with TCS, Pakistan Post, and Leopard Courier to deliver your products.
- Analytics: We use Google Analytics and Facebook Pixel to understand visitor behavior and improve our store.
5. Cookies and Tracking
Our website uses cookies to:
- Keep track of items in your shopping cart.
- Recognize you when you return to our site.
- Ensure your login session remains secure. You can disable cookies in your browser settings, though some features of the site may stop functioning correctly.
6. Data Retention and Deletion
We keep your information only as long as necessary for business and legal requirements.
- Your Rights: You have the right to access, correct, or delete your personal data.
- How to Delete Data: If you wish to close your account or have your data removed from our systems, please email us at info@faifatofficial.com or faroojistics@gmail.com.
7. International Policy
Currently, Faifat Official primarily serves customers within Pakistan. As we expand to international shipping (EU/USA), we will update this policy to include specific GDPR and CCPA compliance measures.
8. Contact Us
For any questions regarding this Privacy Policy, please contact us:
- Email: info@faifatofficial.com / faroojistics@gmail.com
- Phone/WhatsApp: 03259005384
- Address: Khairpur Tamewali, District Bahawalpur, Punjab, Pakistan.